Hestia - Housing Management Officer

Hestia - Housing Management Officer (Contract) – South West London (travel across London)

Service Care Solutions is recruiting a Hestia - Housing Management Officer for a domestic abuse support provider in South West London. This is a full-time contract for 2 weeks, working 39 hours per week. The role is based in South West London with travel across London to support supported accommodation properties.

Pay rate: £17.00 - £18.00 per hour (depending on experience).

Candidate Responsibilities

As a Hestia - Housing Management Officer, you will deliver an effective housing management service across refuge and supported accommodation, ensuring compliance, safety and excellent resident outcomes. Key duties include:

• Deliver a full housing management service across supported accommodation properties
• Manage rent collection, arrears prevention and debt recovery processes
• Oversee property health and safety compliance, maintenance and void management
• Conduct regular building inspections and risk assessments
• Liaise with Registered Providers, Local Authorities and external partners
• Support residents with housing benefit, welfare benefit and DWP-related applications
• Issue occupancy agreements and maintain accurate housing records
• Coordinate repairs and ensure works are completed within agreed timescales
• Produce performance reports and maintain compliance documentation
• Work collaboratively with support staff to maintain safe, supportive accommodation environments

Benefits of the Hestia - Housing Management Officer role

• £250 Training Allowance
• Dedicated specialist consultant support throughout your assignment
• Daily payroll runs for timely payments
• Free candidate registrations
• Referral and loyalty bonus schemes
• Sign up bonus
• Free compliance checks
• Opportunity to make a meaningful difference within a respected domestic abuse service

Candidate Requirements

To succeed as a Hestia - Housing Management Officer, you should have:

• Previous experience in housing management, supported housing or social housing (Housing Manager knowledge preferred)
• Strong understanding of rent collection, arrears recovery and housing management processes
• Awareness of welfare benefits/DWP-related processes and housing benefit
• Knowledge of health and safety requirements for residential accommodation
• Excellent communication, organisation, and strong IT skills for accurate electronic records
• Ability to work sensitively with vulnerable residents (experience with domestic abuse cases is highly desirable)

How to apply

Contact Mark White (Service Care Solutions)
Email: mark.white@servicecare.org.uk
Phone: 01772 208962