Housing Management Officer

Housing Management Officer

Rate of pay: Competitive and negotiable

South West London (with travel across London)

Full-Time | 39 Hours Per Week

Service Care Solutions are currently recruiting for a Housing Management Officer on behalf of a leading provider of domestic abuse support services in South West London.

This is an excellent opportunity for an experienced housing professional to join a specialist supported housing service, helping women and families affected by domestic abuse while ensuring high-quality housing management across refuge accommodation.

Key Responsibilities

• Deliver a full housing management service across supported accommodation properties.
  
  
• Manage rent collection, arrears prevention and debt recovery processes.
  
  
• Oversee property health and safety compliance, maintenance and void management.
  
  
• Conduct regular building inspections and risk assessments.
  
  
• Liaise with Registered Providers, Local Authorities and external partners.
  
  
• Support residents with housing benefit, welfare benefit and DWP-related applications.
  
  
• Issue occupancy agreements and maintain accurate housing records.
  
  
• Coordinate repairs and ensure works are completed within agreed timescales.
  
  
• Produce performance reports and maintain compliance documentation.
  
  
• Work collaboratively with support staff to maintain safe, supportive accommodation environments.
  
  

Requirements

• Previous experience within Housing Management, Supported Housing or Social Housing.
  
  
• Strong knowledge of rent collection, arrears recovery and housing management processes.
  
  
• Understanding of welfare benefits, DWP processes and housing benefit.
  
  
• Knowledge of health and safety requirements within residential accommodation.
  
  
• Excellent communication and organisational skills.
  
  
• Strong IT skills and experience maintaining accurate electronic records.
  
  
• Ability to work sensitively with vulnerable individuals.
  
  
• Understanding of the challenges faced by women and children experiencing domestic abuse is highly desirable.
  
  

Why Apply?

• Competitive hourly rate of £17.00 - £18.00.
  
  
• Meaningful role supporting vulnerable individuals within the community.
  
  
• Opportunity to work within a respected domestic abuse support service.
  
  
• Immediate interviews available.
  
  

For more information or to apply, contact Mark White on 01772 208962.

Send your CV to: mark.white@servicecare.org.uk