Housing Management Officer

🏠 Housing Management Officer - Domestic Abuse Services
📍 London, E1 8PX
💰 £15.78 PAYE per hour
🕒 Full Time
📅 3-6 Month Temporary Contract
🚨 Immediate Start Available
We are currently recruiting for an experienced Housing Management Officer to join a specialist domestic abuse support service in London on a temporary basis.
This is a rewarding opportunity to support women affected by domestic abuse, ensuring safe, secure, and well-managed accommodation whilst delivering a high-quality housing management service.
The Role
You will be responsible for the day-to-day housing management of supported accommodation, ensuring properties are safe, compliant, and maintained to a high standard whilst supporting residents to sustain their tenancies.
Key responsibilities include:

• Managing rent collection, arrears prevention and income recovery
  • Supporting residents with Housing Benefit, Universal Credit and welfare-related applications
  • Completing property inspections, health & safety checks and risk assessments
  • Coordinating repairs, maintenance and void management
  • Issuing occupancy agreements and completing property inductions
  • Liaising with local authorities, registered providers and external partners
  • Maintaining accurate housing management records and performance data
  • Supporting residents with move-on plans and tenancy sustainment
  • Ensuring accommodation remains safe, secure and compliant at all times
  • Working closely with support staff to provide a positive and trauma-informed environment

The Ideal Candidate
We are looking for someone with:

• Previous housing management experience within supported housing, social housing or domestic abuse services
  • Experience managing rent accounts, arrears and tenancy-related issues
  • Knowledge of welfare benefits, housing benefit and DWP processes
  • Understanding of housing management legislation and pre-action protocols
  • Experience carrying out property inspections and health & safety checks
  • Strong administration, communication and IT skills
  • The ability to work effectively with vulnerable residents and partner agencies
  • Knowledge of domestic abuse and safeguarding principles would be highly advantageous

This is an excellent opportunity to join a respected organisation delivering vital services to vulnerable residents across London.
For more information or to apply, please contact George Westhead on 01772 208966 or email george.westhead@servicecare.org.uk.