Housing Support Officer

Housing Support Officer
Thatcham / Newbury
Permanent
Full Time
Summary
An excellent opportunity has arisen for an experienced Housing Support Officer to join a Housing Association delivering person-centred support to young people and young families within supported accommodation services in Thatcham and Newbury, helping clients sustain tenancies and move towards independent living.
THE ROLE
The Housing Support Officer will deliver high-quality, person-centred support to vulnerable clients living in supported accommodation, promoting independence, choice and tenancy sustainment.

• Assess referrals and engage prospective and current clients using a person-centred approach
• Develop, deliver and regularly review Independent Living Plans and Risk Assessments
• Provide practical and emotional support to help clients maintain their tenancy and achieve agreed outcomes
• Work closely with partner agencies including local authorities, health services, social care and criminal justice
• Identify and report safeguarding concerns in line with policies and procedures
• Maintain accurate, timely records and contribute to statutory data returns
• Empower clients to maintain a safe, secure and clean living environment, reporting repairs and issues as required

THE CANDIDATE
The ideal candidate will have previous experience working in a Housing Support Officer, Support Worker or similar supported housing role.

• Experience supporting vulnerable client groups, including young people or young families
• Knowledge of person-centred support, risk management and tenancy sustainment
• Experience working with clients affected by mental health and/or substance misuse
• Strong communication and relationship-building skills with clients and external agencies
• Ability to manage a caseload independently, use IT systems and handle challenging behaviour professionally

THE CONTRACT
WORKING HOURS
Full time
Monday- Friday
£26,869.00 Annual Salary
HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!