Housing Support Worker

Housing Support Worker – Sunderland & Newcastle | Immediate Start |
Housing Support Worker | Sunderland | Newcastle | Immediate Start | Criminal Justice & Supported Housing

Are you an experienced Housing Support Worker, Support Worker, or Housing Officer based in Sunderland, Newcastle, or the wider North East, available for an immediate start? We're recruiting on a sick cover basis for a Housing Support Worker to join a specialist accommodation and support service across Sunderland and Newcastle, working with individuals on bail or licence who don't currently have suitable accommodation.

This is a fantastic opportunity for someone with a background in supported housing, probation, criminal justice, homelessness services, or resettlement to step into a varied, fast paced role combining welfare support with housing management.

Job Title: Housing Support Worker
Location: Sunderland, covering Sunderland and Newcastle
Contract Type: Sick Cover (Temporary)
Salary: £18 to £20 p/h ltd 
Start Date: Immediate

About the Role

As a Housing Support Worker, you'll hold a caseload of service users on bail or Home Detention Curfew, delivering person centred support while also managing the practical housing side of the service.

Key responsibilities include:

• Delivering a minimum of 2 hours' support per service user, weekly
• Creating and reviewing Support and Safety Plans
• Conducting weekly property visits, checking repairs, cleanliness, and condition against Decent Homes Standards
• Identifying and managing anti-social behaviour incidents
• Developing move-on plans and supporting access to independent housing
• Supporting service users with domestic tasks and independent living skills
• Managing rent accounts and Housing Benefit claims to minimise arrears and void periods
• Working jointly with Probation Practitioners and multi-agency partners
• Maintaining accurate records on the resident database

What You'll Need

• Minimum 2 years' experience in a similar housing support, probation, or criminal justice role
• Full UK driving licence and access to your own car
• Ability to pass an Enhanced DBS check (with Update Service), BPSS, and Prison Clearance vetting
• Strong organisational skills and confidence working across housing management and welfare support
• Availability to start immediately

Why Apply

• Immediate start available
• Meaningful work supporting people transitioning out of the criminal justice system
• Varied role covering both support work and housing management
• Competitive hourly rate

Apply now for this Housing Support Worker role in Sunderland and Newcastle, or contact us for a confidential discussion.
Oliver Jefferson
Oliver.Jefferson@servicecare.org.uk
01772 208962