Lettings manager
Location
- Norfolk
Reference
- Ref: 167274
Salary Package
Expiry Date
- Expires 6th Sep 2026
Job Type
- Temporary
Industry
Lettings Manager – Contract (2 Weeks)
£29.10 PH SCS Rate
Are you an experienced Lettings Manager looking for a dynamic role within the housing sector? We are seeking a highly motivated Lettings Manager to lead our lettings service, ensuring the delivery of high-quality homes and outstanding customer experiences. This is an excellent opportunity to make a significant impact within a reputable organisation committed to community wellbeing. The position is based in Long Stratton with hybrid working arrangements, offering a flexible work environment.
Key Responsibilities of the Lettings Manager
As a Lettings Manager, you will be responsible for:
- Leading, motivating, and developing a high-performing lettings team of Lettings Officers and Support colleagues.
- Ensuring homes are allocated promptly, fairly, and in line with organisational policies.
- Monitoring and analysing key performance indicators such as void turnaround times, tenancy sustainment, and customer satisfaction.
- Building and maintaining strong relationships with local authorities, housing partners, and community organisations.
- Collaborating with internal teams including housing management and maintenance to deliver seamless customer journeys.
- Driving continuous improvements to the lettings process and implementing change initiatives.
- Ensuring compliance with housing legislation, GDPR, health and safety, and regulatory standards.
- Managing risks related to vacant properties and maintaining accurate records and reports.
- Preparing performance reports with recommendations for senior management.
Candidate Profile & Skills
The ideal Lettings Manager will have:
- Proven experience in a lettings management role within housing associations or social housing sectors.
- Strong leadership and team development skills.
- Extensive knowledge of housing legislation and tenancy management.
- Excellent communication and stakeholder management skills.
- Analytical ability to utilise performance data for service improvements.
- Experience managing change and implementing new operational procedures.
- Customer-focused mindset with strong problem-solving abilities.
- Proficiency in Microsoft Office and housing management systems.
- Desirable: Professional qualification in Housing (e.g., CIH membership or equivalent).
Benefits for the Lettings Manager
Joining us as a Lettings Manager offers numerous benefits, including:
- A competitive pay rate (if specified, normally available upon application).
- £250 training allowance to support your professional growth.
- Dedicated specialist consultant to assist throughout the process.
- Work with thousands of clients nationwide.
- Daily payroll runs for convenience.
- Free candidate registrations.
- Referral and loyalty bonus schemes.
- Sign-up bonus.
- Free compliance checks to ensure a smooth onboarding.
How to Apply
Interested candidates should contact [Consultant Name] via email at [Email Address] or call [Phone Number]. Please include your CV and a cover letter outlining your experience relevant to the Lettings Manager role. We look forward to hearing from motivated professionals eager to contribute to making a real difference in the community!
Take the next step in your housing management career by applying now to become our next Lettings Manager!
Adam Benouaich
Divisional Manager
Apply today
