Lettings manager

Lettings Manager – Contract (2 Weeks)

£29.10 PH 

Are you an experienced Lettings Manager looking for a dynamic role within the housing sector? We are seeking a highly motivated Lettings Manager to lead our lettings service, ensuring the delivery of high-quality homes and outstanding customer experiences. This is an excellent opportunity to make a significant impact within a reputable organisation committed to community wellbeing. The position is based in Long Stratton with hybrid working arrangements, offering a flexible work environment.

Key Responsibilities of the Lettings Manager

As a Lettings Manager, you will be responsible for:

• Leading, motivating, and developing a high-performing lettings team of Lettings Officers and Support colleagues.
• Ensuring homes are allocated promptly, fairly, and in line with organisational policies.
• Monitoring and analysing key performance indicators such as void turnaround times, tenancy sustainment, and customer satisfaction.
• Building and maintaining strong relationships with local authorities, housing partners, and community organisations.
• Collaborating with internal teams including housing management and maintenance to deliver seamless customer journeys.
• Driving continuous improvements to the lettings process and implementing change initiatives.
• Ensuring compliance with housing legislation, GDPR, health and safety, and regulatory standards.
• Managing risks related to vacant properties and maintaining accurate records and reports.
• Preparing performance reports with recommendations for senior management.

Candidate Profile & Skills

The ideal Lettings Manager will have:

• Proven experience in a lettings management role within housing associations or social housing sectors.
• Strong leadership and team development skills.
• Extensive knowledge of housing legislation and tenancy management.
• Excellent communication and stakeholder management skills.
• Analytical ability to utilise performance data for service improvements.
• Experience managing change and implementing new operational procedures.
• Customer-focused mindset with strong problem-solving abilities.
• Proficiency in Microsoft Office and housing management systems.
• Desirable: Professional qualification in Housing (e.g., CIH membership or equivalent).

Benefits for the Lettings Manager

Joining us as a Lettings Manager offers numerous benefits, including:

• A competitive pay rate (if specified, normally available upon application).
• £250 training allowance to support your professional growth.
• Dedicated specialist consultant to assist throughout the process.
• Work with thousands of clients nationwide.
• Daily payroll runs for convenience.
• Free candidate registrations.
• Referral and loyalty bonus schemes.
• Sign-up bonus.
• Free compliance checks to ensure a smooth onboarding.