Lettings manager

Posted 7 days ago
Location
Norfolk
Reference
Ref: 167274
Salary Package
Expiry Date
Expires 6th Sep 2026
Job Type
Temporary
Industry

Lettings Manager – Contract (2 Weeks)

£29.10 PH SCS Rate

Are you an experienced Lettings Manager looking for a dynamic role within the housing sector? We are seeking a highly motivated Lettings Manager to lead our lettings service, ensuring the delivery of high-quality homes and outstanding customer experiences. This is an excellent opportunity to make a significant impact within a reputable organisation committed to community wellbeing. The position is based in Long Stratton with hybrid working arrangements, offering a flexible work environment.

Key Responsibilities of the Lettings Manager

As a Lettings Manager, you will be responsible for:

  • Leading, motivating, and developing a high-performing lettings team of Lettings Officers and Support colleagues.
  • Ensuring homes are allocated promptly, fairly, and in line with organisational policies.
  • Monitoring and analysing key performance indicators such as void turnaround times, tenancy sustainment, and customer satisfaction.
  • Building and maintaining strong relationships with local authorities, housing partners, and community organisations.
  • Collaborating with internal teams including housing management and maintenance to deliver seamless customer journeys.
  • Driving continuous improvements to the lettings process and implementing change initiatives.
  • Ensuring compliance with housing legislation, GDPR, health and safety, and regulatory standards.
  • Managing risks related to vacant properties and maintaining accurate records and reports.
  • Preparing performance reports with recommendations for senior management.

Candidate Profile & Skills

The ideal Lettings Manager will have:

  • Proven experience in a lettings management role within housing associations or social housing sectors.
  • Strong leadership and team development skills.
  • Extensive knowledge of housing legislation and tenancy management.
  • Excellent communication and stakeholder management skills.
  • Analytical ability to utilise performance data for service improvements.
  • Experience managing change and implementing new operational procedures.
  • Customer-focused mindset with strong problem-solving abilities.
  • Proficiency in Microsoft Office and housing management systems.
  • Desirable: Professional qualification in Housing (e.g., CIH membership or equivalent).

Benefits for the Lettings Manager

Joining us as a Lettings Manager offers numerous benefits, including:

  • A competitive pay rate (if specified, normally available upon application).
  • £250 training allowance to support your professional growth.
  • Dedicated specialist consultant to assist throughout the process.
  • Work with thousands of clients nationwide.
  • Daily payroll runs for convenience.
  • Free candidate registrations.
  • Referral and loyalty bonus schemes.
  • Sign-up bonus.
  • Free compliance checks to ensure a smooth onboarding.

How to Apply

Interested candidates should contact [Consultant Name] via email at [Email Address] or call [Phone Number]. Please include your CV and a cover letter outlining your experience relevant to the Lettings Manager role. We look forward to hearing from motivated professionals eager to contribute to making a real difference in the community!


Take the next step in your housing management career by applying now to become our next Lettings Manager!

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