Logistics Team Leader

Logistics Team Leader
Location: Gloucester
Hours: Full Time (37 Hours per Week)
Contract: Temporary to Permanent Opportunity
Pay: £17.85 PAYE per hour ex Holiday | £23.01 Umbrella Per Hour

Full UK Driving License Essential

Service Care Solutions are currently recruiting for an experienced Logistics Team Leader to join a well-established logistics operation based in Gloucester. This is an excellent opportunity for an experienced supervisor or team leader looking to take the next step in their career within a fast-paced environment where leadership, organisation and customer service are key.

The successful candidate will lead a team of drivers, ensuring the efficient delivery and collection of equipment while maintaining high service standards and meeting agreed performance targets.

Key Responsibilities

• Lead, motivate and manage a team of drivers, including recruitment, training, mentoring and performance management.
• Plan and allocate daily workloads to ensure operational demands and service level agreements (SLAs) are achieved.
• Oversee the day-to-day running of the logistics operation, ensuring deliveries and collections are completed efficiently and safely.
• Monitor team performance, identify opportunities for improvement and support ongoing staff development.
• Work closely with internal departments to maximise operational efficiency.
• Respond to customer enquiries and resolve complaints professionally.
• Monitor KPIs and implement continuous improvements to enhance service delivery.
• Ensure compliance with Health & Safety procedures and company policies.
• Act as a keyholder responsible for site security where required.
• Provide support across other operational teams when necessary.

About You
We are looking for someone who has:

• Previous experience leading or supervising a logistics, transport or operational team.
• Experience of staff performance management, delegation and coaching.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Experience working in a busy, fast-paced environment.
• Excellent communication and interpersonal skills.
• A customer-focused approach with strong problem-solving ability.
• Confidence using Microsoft Office, including Word, Excel and Outlook.
• Experience monitoring operational performance and KPIs.
• The ability to remain calm under pressure and make effective decisions.
• A flexible and adaptable approach to changing business needs.
• GCSEs (or equivalent) in English and Mathematics.
• A recognised management qualification or equivalent supervisory experience (desirable).
• A full UK driving license.

What is on Offer

• Opportunity to join a supportive and growing organisation.
• Temporary to permanent opportunity for the right candidate.
• Ongoing training and development.
• Varied and rewarding leadership role.
• Weekly pay while working through Service Care Solutions.
• Dedicated consultant support throughout your assignment.

If you are an experienced logistics professional with a passion for leading teams and delivering an excellent service, we want to hear from you.
To apply, please send your CV to Prakash Panchani at prakash.panchani@servicecare.org.uk or call 01772 208967 for more information.