Neighbourhood Officer

Neighbourhood Officer – 3-Month Contract – Islington, London

Are you an experienced Neighbourhood Officer seeking an exciting temporary opportunity? We are collaborating with a reputable Housing Association in Islington to find a dedicated professional for the role of Neighbourhood Officer. This is a full-time, temp-to-perm position that offers a chance to make a positive impact within a diverse London community. If you have a passion for delivering high-quality housing management services, this Neighbourhood Officer role is perfect for you.

Candidate Responsibilities for the Neighbourhood Officer Role

As a Neighbourhood Officer, your duties will include:

• Managing a designated patch to deliver proactive, resident-focused housing services
• Carrying out estate inspections to ensure communal areas are well-maintained
• Coordinating repairs and routine maintenance with contractors and internal teams
• Investigating and managing anti-social behaviour (ASB) cases and tenancy breaches
• Supporting residents with tenancy sustainment and signposting to relevant services
• Handling resident enquiries, complaints, and complex casework professionally
• Ensuring full compliance with policies, procedures, and housing legislation
• Building strong relationships within diverse communities to foster positive living environments

Benefits of the Neighbourhood Officer Role

This fantastic opportunity offers a range of benefits, including:

• Salary of £25.15 per hour LTD rate (£21.44 per hour PAYE inclusive of holiday)
• £250 Training Allowance to support your professional development
• Dedicated Specialist Consultant to assist throughout your assignment
• Work with 1000’s of clients nationwide
• Daily Payroll Runs to ensure timely pay
• Free Candidate Registrations and sign-up bonuses
• Referral and Loyalty Bonus Schemes
• Free Compliance Checks to keep your certifications up-to-date

The Ideal Candidate for the Neighbourhood Officer Role

The successful candidate will possess:

• Previous experience as a Neighbourhood Officer, Housing Officer, or in Tenancy Management within a Housing Association or Local Authority
• Strong knowledge of tenancy management and housing legislation
• Proven experience in estate inspections and coordinating communal repairs
• Ability to handle ASB and complex resident cases effectively
• Excellent communication skills to engage with diverse communities
• Good prioritisation skills to manage workload efficiently

How to Apply

Interested in this Neighbourhood Officer role? Please apply directly by emailing bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!

Take the next step in your housing management career—apply today to become a valued Neighbourhood Officer in Islington!