Partnership Living Operations Manager

Partnership Living Operations Manager – 12 Month FTC
Location: Eastleigh
Salary: £35,560 – £39,780.15 (depending on experience)
Contract: 12 Month Fixed Term
Start: ASAP
Service Care Solutions are recruiting on behalf of a reputable housing provider for an experienced Partnership Living Operations Manager to lead the delivery of a specialist supported housing service.
This is an excellent opportunity for an experienced housing or supported housing professional with strong operational and people management experience to lead a service supporting customers with a wide range of complex needs.
The Role
You will be responsible for managing a team delivering housing management and support to customers living in supported accommodation, ensuring services are compliant, high-performing and focused on helping residents live independently.
Key responsibilities include:

• Managing, motivating and developing a team to deliver high-quality housing management and support services
• Overseeing service performance, compliance, safeguarding and customer outcomes
• Managing voids, lettings, ASB, health & safety and property standards
• Ensuring contracts and commissioning requirements are met and performance is accurately reported
• Working closely with Local Authorities, care providers and partner agencies
• Supporting service development, continuous improvement and change programmes
• Monitoring budgets, income and financial performance, including service charge awareness
• Acting as Safeguarding Lead for the service area

The service supports customers with a range of needs including mental health, learning disabilities, physical disabilities, domestic abuse, homelessness and complex backgrounds.
Partnership Living Team Operati…
About You
We are looking for someone with:

• Experience managing teams within housing, supported housing or a related environment
• Strong operational knowledge of housing management (voids, lettings, ASB, compliance, H&S)
• Understanding of housing legislation, safeguarding and working with vulnerable customers
• Experience working with commissioners, local authorities or external partners
• Strong performance management, organisational and communication skills
• Ability to work in a fast-paced, outcome-focused environment
• Full UK driving licence or ability to travel between sites

Basic DBS required.
Occasional evening or weekend work may be required.
Why Apply?

• Salary up to £39,780 depending on experience
• Opportunity to lead a specialist supported housing service
• High-impact role improving outcomes for vulnerable residents
• Established organisation with strong partnership working

For more information or to apply, please contact:
George Westhead
Service Care Solutions
📧 george.westhead@servicecare.org.uk
📞 01772 208966