Registered Manager – Supported Accommodation

Registered Manager – Supported Accommodation Location: Manchester
Employer: Manchester City Council
Contract: Full Time, Contract
Application Contact: john.deane@servicecare.org.uk

Lead a Service That Changes Lives Manchester City Council is seeking an experienced and passionate Registered Manager to lead a Supported Accommodation Service within the Adults Directorate. This is an exciting opportunity for a strong leader who is committed to delivering high-quality, person-centred support that enables adults with complex needs to live independently and achieve positive outcomes.

As Registered Manager, you will take overall responsibility for the operational delivery, quality, compliance, and performance of the service, ensuring customers receive exceptional care and support within a safe, responsive, and empowering environment.

Key Responsibilities

• Lead and manage a Supported Accommodation Service, ensuring high standards of care, support, and customer outcomes.
• Oversee accommodation standards, health and safety compliance, and service quality across the provision.
• Manage and develop a team of dedicated staff, providing leadership, supervision, coaching, and performance management.
• Ensure customers receive personalised support that promotes independence, wellbeing, choice, and quality of life.
• Maintain compliance with national care standards, safeguarding requirements, legislation, and council policies.
• Monitor service performance, maintain accurate records, and use data to identify trends and drive service improvements.
• Ensure the safe administration and management of medication where applicable.
• Manage service budgets effectively, ensuring financial accountability and compliance with council regulations.
• Build strong partnerships with health professionals, local authorities, housing providers, and other key stakeholders.
• Drive continuous improvement, innovation, and best practice throughout the service.

About You We are looking for a confident and experienced manager with a proven ability to lead services supporting adults with complex needs.

You will demonstrate:

• Previous management experience within supported accommodation, social care, housing support, or a related adult care setting.
• Strong knowledge of safeguarding, person-centred care, and relevant legislation.
• Excellent leadership skills with the ability to motivate, develop, and inspire teams.
• Strong communication and relationship-building abilities.
• Effective decision-making and problem-solving skills in complex and challenging environments.
• Experience managing budgets and resources effectively.
• Excellent organisational, administration, and ICT skills.
• A commitment to equality, diversity, inclusion, and delivering outstanding customer-focused services.

Essential Requirements

• Willingness to undertake an Enhanced DBS check.
• Ability to participate in an on-call rota, including evenings and weekends.
• Commitment to continuous professional development and service improvement.

Why Join Manchester City Council? At Manchester City Council, our values shape everything we do:

• We work together and trust each other.
• We're proud and passionate about Manchester.
• We take time to listen and understand.
• We own it and aren't afraid to try new things.
• We value our differences and treat people fairly.

This is an opportunity to join a forward-thinking organisation that is committed to improving lives, supporting communities, and investing in its people.

Interested?

For further information or to apply, please send your up-to-date CV to:

john.deane@servicecare.org.uk