Sales Administrator

Sales Administrator
 Location: Preston
 Salary: £26,000 - £27,000 per annum (DOE)
 Hours: Full-Time, Office Based
 Hybrid Working: One remote working day available following successful completion of probation
Join a Growing and Supportive Team
ARCH Finance is looking for a motivated and organised Sales Administrator to join our established team based in Preston.
This is an excellent opportunity for someone who enjoys working in a fast-paced office environment, thrives on delivering exceptional customer service, and takes pride in providing high-quality administrative support.
You'll play a key role in supporting business operations, engaging with clients and candidates, managing enquiries, and assisting with a variety of administration and compliance processes.
About the Role
As a Sales Administrator, you'll be at the heart of our operation, helping to ensure a smooth and efficient experience for both clients and candidates.
Working closely with colleagues across the business, you'll manage communications, support compliance and payroll processes, maintain accurate records, and contribute to achieving business objectives.
Key Responsibilities

• Answer incoming calls and deal with enquiries professionally.
• Make outbound calls to prospective customers to introduce and promote our services.
• Manage shared Outlook mailboxes and respond to enquiries in a timely manner.
• Build and maintain positive relationships with clients and candidates.
• Support compliance processes and ensure records remain accurate and up to date.
• Assist with payroll administration and related tasks when required.
• Maintain information on CRM and payroll systems.
• Support managers and colleagues with administrative tasks.
• Work towards team KPIs and performance targets.
• Provide wider administrative support across the business as required.

What We're Looking For
Essential Skills & Experience

• Previous experience within an administrative, sales support, customer service or office-based role.
• Strong Microsoft Office skills, particularly Word and Excel.
• Excellent organisational skills and attention to detail.
• Confident communicator with strong verbal and written communication skills.
• Ability to prioritise workload and manage multiple tasks effectively.
• Experience of outbound calling and customer engagement.
• Self-motivated with the ability to work independently and as part of a team.
• Strong customer service focus and problem-solving skills.

Desirable

• Experience using CRM systems.
• Experience supporting payroll or compliance processes.
• Recruitment, financial services or professional services experience.

What We Offer

• Full training and ongoing support.
• Friendly and supportive team environment.
• Hybrid working opportunities following probation.
• Salary Sacrifice Pension Scheme.
• Cycle to Work Scheme.
• Technology Scheme.
• 30 days annual leave (inclusive of bank holidays), increasing with length of service.
• Lancashire MIND wellbeing coaching sessions.
• Annual company profit-share bonus.
• On-site games room and recreational area.

Why Join ARCH Finance?
At ARCH Finance, we recognise that our people are our greatest asset. We offer a collaborative working environment where your contribution is valued, your development is supported, and your success is rewarded.
If you're looking for a varied and rewarding administrative role within a growing business, we'd love to hear from you.
Apply today to join our team in Preston.