Section 20 Project Officer

Section 20 Project Officer
Islington, London
Temporary
Full Time
An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes.
THE ROLE
You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects.

• Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons
• Act as the main point of contact for leaseholders regarding major works, costs and processes
• Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information
• Prepare accurate, clear and legally compliant consultation documentation
• Manage and respond to leaseholder observations, queries and formal representations
• Maintain detailed and auditable records to mitigate risk and support tribunal defence
• Support resident engagement through meetings, drop-ins and written communications

THE CANDIDATE
The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment.

• Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985
• Experience working on major works or planned maintenance programmes
• Ability to interpret and communicate technical and financial information clearly
• Excellent written communication skills, including formal notices and correspondence
• Strong organisational skills with high attention to detail and stakeholder management

THE CONTRACT
WORKING HOURS
Full Time
LENGTH OF CONTRACT
6 Month Contract
RATE
The pay for the role is £24.87 per hour LTD company rate. The PAYE equivalent is £21.20 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!