Service Manager 16+

Service Manager 16+

Are you an experienced Service Manager looking for an immediate opportunity to showcase your expertise? We are currently recruiting for a Service Manager 16+ on a short-term contract basis. This role offers a fantastic chance to work with a leading organisation across the UK, delivering exceptional service standards. If you thrive in fast-paced environments and have a strong background in service management, we want to hear from you.

About the Role: Service Manager 16+

As a Service Manager 16+, your primary responsibilities will include:

• Overseeing daily service operations to ensure high-performance standards
• Managing and motivating a team of service staff to meet customer expectations
• Implementing process improvements to enhance service delivery
• Liaising with clients and internal teams to resolve issues promptly
• Ensuring compliance with company policies and industry regulations
• Monitoring KPIs to assess team productivity and service quality
• Reporting on service metrics to senior management
• Supporting the onboarding and training of new team members

Candidate Responsibilities

The ideal Service Manager 16+ will possess:

• Proven experience in service management, preferably in a similar role
• Excellent leadership and communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work under pressure and manage multiple priorities
• Knowledge of industry best practices and compliance standards
• Flexibility to work within the two-week contract period

Salary / Pay Rate

£42 PAYE exclusive of holiday pay or £54 umbrella per hour inclusive of holiday pay