Team Leader Healthcare

Healthcare Team Leader – Permanent Role Service Care Solutions is recruiting for a Healthcare Team Leader to join a supportive service in Heysham on a permanent, full time contract.

Pay Rate: £15.50 per hour
Hours: Full time, Monday to Friday (8:00am–5:00pm or 9:00am–5:00pm)
Location: Heysham

This role requires empathy, compassion, resilience, and strong problem solving skills, alongside a clear understanding of professional boundaries. A genuine passion for supporting individuals with learning disabilities and mental health support needs is essential, as well as a commitment to acting as an advocate and improving quality of life.

Key Responsibilities Leadership & Supervision

• Provide day to day supervision, guidance, and support to support workers, ensuring high quality care delivery.
• Lead by example in maintaining professional boundaries, safeguarding standards, and best practice.
• Organise and oversee staff rotas to ensure safe and adequate cover at all times.
• Conduct regular staff supervision and appraisals in line with company policy.

Care & Support Delivery

• Work directly with individuals, providing emotional, social, and practical support in line with personalised care plans.
• Ensure support workers consistently follow care plans, risk assessments, and agreed behavioural strategies.
• Support individuals to develop independence, life skills, confidence, and positive daily routines.
• Act as a key point of contact for individuals, families, professionals, and external agencies when required.

Quality & Compliance

• Ensure safeguarding policies and procedures are followed at all times, escalating concerns appropriately.
• Maintain accurate and timely records, including daily logs, incident reports, care plans, and medication records.
• Monitor service delivery against regulatory and organisational standards.
• Support the Registered Manager or Deputy Manager in preparation for inspections, audits, and service reviews.

Communication & Teamwork

• Facilitate staff meetings and briefings to ensure effective communication and engagement.
• Promote a positive and inclusive team culture that encourages collaboration, resilience, and professional development.
• Liaise with external professionals such as social workers, healthcare providers, and education services as directed.

Training & Development

• Identify training needs and support new staff through induction and shadowing.
• Mentor and develop support workers, improving skills, confidence, and performance.
• Keep knowledge up to date with relevant legislation, safeguarding practices, and sector developments.

Operational Responsibilities

• Support the management of petty cash, budgets, and household resources responsibly.
• Take responsibility for decision?making in the absence of the Manager or Deputy Manager.
• Ensure the home environment remains safe, welcoming, and well maintained.

Interested? Please email your CV to andrew.wiles@servicecare.org.uk to apply or request further information.