Tribunal and Complaints Officer

Tribunal and Complaints Officer – Contract (2 weeks)

Are you an experienced Tribunal and Complaints Officer with a strong background in SEND (Special Educational Needs)? We are currently recruiting for a North West Local Authority seeking a dedicated Tribunal and Complaints Officer on a short-term contract to support their SEND services. This opportunity offers immediate start, competitive pay, and the chance to make a real impact by reducing backlogs and streamlining tribunal processes.

Tribunal and Complaints Officer – Job Overview

As a Tribunal and Complaints Officer, you will play a vital role in managing SEND complaints and tribunal cases. Your specialist knowledge will help ensure cases are handled efficiently and statute compliance is maintained. This contract position lasts for 2 weeks, with the possibility of extension depending on project requirements.

Candidate Responsibilities for the Tribunal and Complaints Officer:

• Manage and respond to SEND complaints in accordance with statutory guidance and local procedures
• Lead on tribunal cases, including documentation preparation, evidence gathering, and case management
• Collaborate with internal teams and external partners to resolve disputes swiftly
• Provide expert advice on SEND legislation, with a focus on tribunal processes
• Assist in reducing backlog and improving overall service performance
• Ensure all activities are completed within specified timescales and to high standards

Benefits of the Tribunal and Complaints Officer Role:

• £400 per day (Ltd Company)
• £250 Training Allowance
• Dedicated Specialist Consultant
• Work with 1000's of clients nationwide
• Daily payroll runs
• Free candidate registrations
• Referral and loyalty bonus schemes
• Sign-up bonus
• Free compliance checks

Required Skills for the Tribunal and Complaints Officer:

• Proven experience managing SEND complaints and tribunal processes within a Local Authority
• In-depth knowledge of SEND legislation and tribunal procedures
• Strong case management and organisational skills
• Ability to work independently in a fast-paced environment
• Excellent communication skills, both written and verbal
• Experience working with multi-agency stakeholders

How to Apply

If you are a highly skilled Tribunal and Complaints Officer available for an immediate start, please contact:

Consultant Name: Jane Smith
Email: jane.smith@staffingagency.co.uk
Phone: 01234 567890

Join us today and contribute your SEND tribunal expertise to support our clients’ needs!