Urgent Care Practitioner – Telephone Triage

Are you an experienced Urgent Care Practitioner with a strong background in telephone triage? We are currently recruiting for a rewarding opportunity based in Wavertree, offering flexible evening and weekend shifts within a fast-paced urgent care environment.

This is an excellent opportunity to utilise your clinical expertise in a role where your decision-making skills directly impact patient outcomes.

The Role As an Urgent Care Practitioner, you will be responsible for delivering safe, effective, and timely care through telephone consultations. Your duties will include:

• Liaising with medical and nursing leadership teams to oversee patients awaiting contact
• Managing clinical demand alongside the Clinical Coordinator / Shift Manager
• Escalating high-risk or priority patients appropriately
• Reviewing patient queues to minimise clinical risk and ensure correct signposting
• Prioritising patients using a Red Flag triage approach, including vulnerable and high-risk groups
• Applying clinical reasoning to safely manage patient pathways and dispositions
• Conducting thorough telephone assessments using clinical judgment and decision-support tools

Shift Patterns

• Weekdays: Flexible 6-hour shifts between 6:00pm – 8:00am
• Weekends: 24/7 availability

Pay & Benefits

• Competitive hourly rates (from £27.00 per hour Ltd, depending on experience)
• Enhanced pay for nights and weekends
• £250 training allowance
• Dedicated specialist consultant for ongoing support
• Access to thousands of clients nationwide
• Daily payroll runs ensuring prompt payments
• Referral and loyalty bonus schemes
• Sign-up bonus available

✅ Requirements

• Valid NMC Registration
• Degree in Clinical Practice / Nursing
• Minimum 3 years post-qualification experience
• Extensive experience within emergency healthcare settings
• Significant expertise in clinical triage
• Experience in urgent care, primary care, or similar settings
• Clinical Examination & Diagnostics (Level 6/7) or strong telephone triage experience
• Telephone Triage Experience 

Apply Now If you’re looking for a flexible, well-supported role where your clinical expertise makes a real difference, we’d love to hear from you. Apply today to secure your next opportunity in urgent care.