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111 Telephone crisis nurse

Job Description

Service Care Solutions are recruiting for a Band 5 111/crisis mental health telephone response practitioner, to work a temporary agency contract in Coventry.

Monday to Friday 9-5

Day rate £22.00Ltd an hour paid weekly via an umbrella company

£150 Sign up
£250 Referral Bonus

Job Purpose
The Band 5 post is an integral function of providing telephone support and advise across all ages to service users and their families calling 111 option two/Crisis line seeking urgent help for their mental health. The post holder will provide initial triage as well as information, support, signposting and advice about managing mental health.

They will provide compassionate and professional support to callers (including) career's and will support and assist individuals to cope more effectively with their mental health.

They will assist callers to manage their distress and challenges/difficulties which they might be struggling to deal with and identify immediate and non-immediate responses to 111/crisis line triage assessments. They will seek advice from the Clinical Leads with any call where the caller may require urgent assessment, or any call which the appropriate response is unclear. The post holder will be part of the Urgent Care Mental Health Access Hub pathway.

Benefits of Service Care Solutions

  • Approved supplier to over 400 organisations nationwide
  • Subsidised training / FREE mandatory training
  • Dedicated and experienced one-to-one consultant support
  • Loyalty reward scheme
  • Free DBS
  • Four day payroll

If this role sounds of interest please send your CV to