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Administrator - L&D Commissioning & Apprenticeships Team

Job Description

Job Title: Administrator - L&D Team
Contract Type: Temporary Ongoing
Weekly Hours :37
Working hours and breaks: Hybrid (2 days in office)
Start Date: 22/07/2024
Salary: £15.40 Umbrella Pay

The hiring manager is looking for a candidate to Join the Learning & Development (L&D) Commissioning and Apprenticeship Team and help make a difference in our communities. Our team engages services and external partners to identify learning and development needs, promote equitable access, and deliver impactful learning opportunities. You will support the L&D Commissioning and Apprenticeships Manager by coordinating contracts and procurement activities, ensuring our customers receive the learning and development they require.

Key Responsibilities:

  • Provide timely and efficient administrative support to the L&D Commissioning and Apprenticeships Team.
  • Manage the team inbox and maintain accurate records using agreed templates.
  • Capture, process, and maintain data, including customer-sensitive and contract-related information.
  • Work on process improvement projects, handling large volumes of data accurately.
  • Use spreadsheets, Visio documents, and other systems to update customer records.
  • Perform calculations and work with financial figures methodically.
  • Analyze information to draw conclusions and take appropriate actions.
  • Communicate effectively with managers, team members, and customers, providing clear advice and guidance.

Key Skills:

  • Adaptability: Embrace change and learn new systems and processes effectively.
  • Organisation: Manage a busy workload and multiple priorities efficiently.
  • Numeracy: Work with figures and perform accurate financial calculations.
  • Analytical Skills: Analyse specialist information, draw practical conclusions, and take appropriate actions.
  • Written Communication: Process standard letters, write non-standard correspondence, and respond to emails appropriately.
  • Verbal Communication: Communicate clearly with managers and team members, providing specialist advice and technical information accurately.
  • Teamwork: Work effectively as part of a team.

Qualifications and Experience:

  • Education: 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or equivalent qualifications demonstrating numeracy and literacy.
  • Technical Knowledge: Familiarity with procedures and practices in administrative services.
  • IT Proficiency: Strong knowledge of Microsoft Office, particularly Excel.
  • Desirable: Some knowledge of processes and systems associated with the service specialism.

Why Join Us:

  • Make a meaningful impact in our communities by supporting learning and development.
  • Be part of a dedicated team focused on delivering excellent customer service.
  • Develop your skills and grow your career in a supportive environment.

Apply Now:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Adam at Service Care Solutions on 01772 208 966 or send an E-Mail to