Hours: 35 Hours Per Week
Type: Temporary – 2 months
Location: Kings Cross, London, N1 – 100% office-based
Start Date: ASAP
We are urgently recruiting 8 enthusiastic and detail-oriented Repairs Administrators to join a busy social housing organisation's repairs team. This is a fantastic opportunity to kick-start or continue your career in housing and make a direct impact on residents’ experiences.
This role is ideal for individuals with strong administrative and communication skills, comfortable using CRM systems and thriving in a fast-paced environment.
Key Duties and Responsibilities:
- Work within the day-to-day repairs team, supporting the processing of repair requests and documentation
- Search and analyse CRM system data to identify key markers and flag issues
- Handle and progress a variety of repair-related queries and requests
- Communicate with residents, field staff, and contractors
- Assist with diagnosing repairs and assessing value for money
- Confirm repair completions and process invoice payments
- Support the wider team in ensuring repair jobs are actioned efficiently and recorded accurately
Essential Skills:
- Strong administrative skills and attention to detail
- Excellent verbal and written communication
- Ability to work well under pressure in a busy office
- Proficient in using CRM systems and multitasking across platforms
- A proactive, flexible approach and great problem-solving ability
- Previous experience in housing or repairs administration
- No remote work – full-time office presence is mandatory
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
