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AST Housing Officer

Job Description

AST Housing Officer, Lambeth
12 Month Fixed Term Contract
Full Time, 35 hours per Week - Site/Office only

Our client is looking to hire for 08/04. The overall purpose of the AST Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities.


  • To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders.

  • To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.

  • To support the Liveability Team deliver the Vulnerable Residents Offer.

  • To lead on their patch; ensuring that development, construction and tenant engagement work do not impact negatively on the council's reputation and landlord/tenant relationship.

Essential Requirements

  • Educated to NQF level 3 (e.g. A level/BTEC National Diploma, NVQ level 3) or has equivalent demonstrable experience

  • An understanding of the issues of housing, estate management, health and safety and how these impact on the well-being of residents and the responsibilities of landlords

  • Knowledge of current legislation relevant to housing, tenancy and leasehold management and safety and estate management

  • Ability to work evenings and weekends as required by the job.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to