Business Support Officer

Job Description

Brent Council seeking a Business Support Officer to join their team. As a Business Support Officer, you will be responsible for conducting telephone surveys with elderly residents, inputting accurate information from the paper and telephone surveys in the online tool, answering telephone enquiries promptly, and updating the Mosaic social care system. You will also be expected to be proficient in Excel and support the Data Analyst with adhoc work.

Key Responsibilities

• Conduct telephone surveys with elderly residents
• Input accurate information from the paper and telephone surveys in the online tool
• Answer telephone enquiries promptly
• Update the Mosaic social care system
• Support the Data Analyst with adhoc work

Requirements

• Proficient in Excel
• Experience of working on Mosaic or similar social care system is preferred but not essential

How to Apply

If you are interested in this Business Support Officer role, please click on the apply button and upload your CV. We look forward to hearing from you.