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Council Tax Officer/Revenue and Benefits Officer

Job Description

Council Tax Officer/Revenues and Benefits Officer
Lewisham, London
Temporary - 6 month contract
Full Time, 35 Hours Per Week, 9:00-17:00
Hybrid Working Available

Join our dynamic Council Tax Enforcement Team as a Revenues Officer. We are seeking two experienced professionals to efficiently and effectively administer Council Tax accounts and other revenue streams, recover debts, and represent the Council in various court settings. If you are dedicated to providing high standards of service and have a strong background in revenue collection and enforcement, we want to hear from you.

Key Responsibilities:

  • Administer Council Tax accounts and other revenue streams in accordance with legislation.
  • Recover debts due to the Council efficiently and effectively.
  • Prepare and represent the Council in the Magistrates Court, County Court, High Court, and Tribunals.
  • Manage and monitor Enforcement Agents and other collection agents.
  • Maximize collection in line with Financial Procedures and statutory regulations.
  • Provide high-quality service to customers, handling inquiries and resolving complaints.
  • Maintain accurate records and databases, ensuring compliance with audit requirements.
  • Prepare cases and represent the Council in court for Liability Orders, Committal Hearings, Charging Orders, and Bankruptcy Orders.
  • Undertake proactive outreach work to improve collection rates.


  • In-depth knowledge of collection and enforcement legislation.
  • Experience with Magistrates Court proceedings for Liability Order and Committal applications.
  • Familiarity with County Court proceedings for unpaid revenue recovery, Charging Order, and Insolvency proceedings.
  • Strong communication skills for effective interaction with various stakeholders, including representing the Council in court.
  • Proven administrative, organisational, and interpersonal skills.
  • Ability to manage conflicting priorities under pressure and work to tight deadlines.
  • Experience in a similar revenues environment, dealing with challenging customers, and conducting court hearings on behalf of the council.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to