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Families First Advice Line Advisor

Job Description

Vale of Glamorgan Council are seeking to recruit a Families First Advice Line Advisor to join their team. Due to the nature of the role it will be mainly office based but you are able to work from home one day per week. This is a full time position with an initial contract of 3 months with a view to this being extended on a rolling basis and offering a pay rate of £17.03 per hour. 

Duties of the role:
  • Provide advice and guidance to parents/carers and professionals, initially by telephone
  • Signpost families and professionals to local services to ensure support is provided to them
  • Undertake wellbeing assessments and assessments of risk for service users
  • Undertake initial assessment work with families 
  • Holding a case load of families that you will work closely with alongside the assistance of the Social Worker 
The ideal candidate will have:
  • Experience of working with young people and their families
  • Full UK driving license
  • Enhanced DBS check
  • Be able to work upon own initiative and within a team
The benefits of working with Eilidh at Service Care Solutions:
  • You will receive a dedicated and personal consultant with a vast knowledge of social work
  • We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
  • We provide frequent updates of new opportunities via text and email
  • We have an expert payroll service which is processed twice a week
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a family support worker at Vale of Glamorgan Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.