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Fire Suppression System Field Engineer

Job Description

Reporting to the Maintenance Manager you will be responsible for attending assigned visits to customer sites and premises to perform appropriate and scheduled electrical and mechanical maintenance, fault diagnoses and repair of fire suppression detection systems

The role will be responsible for covering clients Nation Wide (however a large core of these are based in the Midlands and London locations). Candidates will be required to travel extensively (Nationally) and will require the ability to stay away from home as necessary.

Package Details

  • £40,000 to £45,000
  • Company Van (fully equipped), Fuel Card, Mobile Phone & Laptop / Tablet
  • Expenses for Overnight Stays & Daily Meal Allowance
  • 24 Days Annual Leave & Bank Holidays
  • Pension & Death in Service


  • Previous experience in a similar role working on Fire Detection and Suppression Systems
  • Experience of Water Mist Fire Suppression Systems and Detection systems, alongside a strong understanding and knowledge of the wider fire prevention sector
  • Full UK Driving License
  • Be educated to NVQ Level 3 and ideally hold 17th Edition Certification
  • Ability to communicate directly with customers and maintain good relationships
  • Proficient in the use of mobile technologies (Smart phones, Tablets)
  • Have passed or able to pass the CSCS Health & Safety Test (Holds a relevant CSCS or related scheme competency card preferable)
  • Able to work and stay away from home and, if necessary, to do so at short notice when needed.

Key Responsibilities

  • On receipt of assigned work schedule ensure all necessary equipment and service kits to conduct the assigned work is available and on works van. Liaise with the office for additional supplies where necessary.
  • Maintain a professional relationship with customers and their staff
  • Perform all maintenance and repair work thoroughly, in a safe manner, and in accordance with all laid down service instructions. Ensuring system items removed from customer premises are labelled as necessary to identify the part and issue and returned to office.
  • Ensure all paperwork, whether in hard copy or required to be completed via an issued tablet/iPad, in respect of each job is completed properly and is received by the office in a timely manner and in good condition.
  • Report all callouts to the Office as soon as possible. During nominated call out periods ensure phone is kept on and is responded to in a timely fashion. On receipt of call out schedule keep nominated call out dates free of holiday and other commitments and notify the office immediately of any perceived conflicts.
  • Maintaining allocated service vehicle in a good condition and for performing all daily and weekly checks, and for ensuring completed check sheets are received by the office in a timely manner
  • Ensure all work equipment is maintained, including Ladder checks and tags, PAT testing, Calibrations, and associated pre-use checks.
  • Complete all assigned training courses within timeframe allocated. You are responsible for ensuring that all CSCS cards, similar scheme or competency cards that you are required to hold are maintained.
  • Observe all company QHSE policies, procedures and other instructions and ensure all concerns observed or reported are submitted to the QHSE Compliance department. Notify the office without delay of any incidents, near misses or H&S concerns.

Commutable from Norwich / Kings Lynn / Bury St Edmunds / Thetford / Lowestoft / Ely / Cambridge / Newmarket / Huntingdon /