Job Title - Fleet Coordinator

Location - Seaham SR7

Contract - Temp Ongoing

Hours - 37

Role summary

This company is seeking a Fleet Coordinator to join their team. The successful candidate will report to the Supply Chain and Fleet Lead and will be responsible for coordinating and supporting the Property Repairs fleet requirements to deliver a high-quality service whilst balancing cost, quality, and risk.

Key Responsibilities:

• Successfully deliver end-to-end third-party contract solutions to ensure full coordination and support of operational delivery across the Property Repairs Teams, particularly fleet
• Develop and build relationships with third-party suppliers and business streams to ensure a smooth and efficient transition of services provided and any issues affecting delivery are highlighted and acted upon to minimise the impact to operational delivery, productivity and customer satisfaction
• Coordinate and deliver a high performing fleet service to the Property Repairs Teams ensuring the smart scheduling of vehicle maintenance and checks to minimise downtime
• Ensure that all vehicles within the fleet are complying with current legislation and that all mandatory repairs, tests, and maintenance inspections are complete within strict timescales
• Provide information and support in relation to the investigation and subsequent actions of all accidents and incidents involving fleet
• Assist the Supply Chain and Fleet Lead in analysing trends in service delivery and ensuring that all contractual key performance indicators are met or exceeded to deliver a first-class service within a right first-time ethos
• Assist in reviewing and developing new operational procedures that will streamline working practices and enhance our customers' experience and support continuous improvement for the service area
• Maintain data associated with regulatory requirements for the third-party provisions, primarily fleet management. Also, provide detailed reports and management information data to Property Repairs senior managers and team leaders to make informed decisions
• Deliver a high-quality service to internal and external stakeholders whilst providing excellent lines of communication between managers, team leads and the trade workforce

Requirements:

• Educated to HNC level or equivalent and/or the ability to demonstrate relevant experience
• Experience of delivering front line services to customers in a challenging commercial environment
• Demonstrate a thorough understanding and application of the management of Health and Safety
• Good understanding of the organisations business activities
• Ability to analyse problems, resolve issues and identify solutions
• Effective use of repairs ICT as well as other IT and media as appropriate
• Interpersonal skills of listening, relationship management and influencing in addition to good presentation skills
• Ability to consider the impact of business decisions on the Property Repairs Team and wider organisation at all times
• Flexible and adaptable to the diverse needs of the organisation
• A skilled influencer and negotiator able to communicate effectively with internal and external stakeholders
• Good report writing skills
• Comfortable driving work vehicles of all sizes

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk