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Home Ownership Officer

Job Description

Home Ownership Officer
Lewisham, London
Temp - 3 Month Contract (Room for Extension)
Hybrid (2 days per week in office), Full Time, 36 hours per week
Immediate Start

Are you ready to make a real impact on people's lives? The client is seeking a proactive and dedicated Home Ownership Officer to join our dynamic team.

As a crucial member of the organisation, you will play a vital role in managing various Right to Buy (RTB) and home ownership functions within procedural and legislative deadlines.

The client is dedicated to enhancing housing opportunities within the borough. With a focus on improving the lives of residents, they manage 19,000 homes and strive to create a better experience for all.

Key Responsibilities:

  • Manage RTB and home ownership functions efficiently, ensuring compliance with procedures and legislation.
  • Demonstrate in-depth knowledge of RTB, collection, and service charge legislation, effectively communicating these principles to others.
  • Collaborate with leaseholders, providing support with applications and conducting consultations.
  • Cultivate positive relationships with Tenant and Residents' Associations, actively participating in meetings as required.
  • Address correspondence and complaints promptly, drafting responses to member inquiries.
  • Identify and assist vulnerable residents, directing them to appropriate support services.
  • Take swift action on safeguarding concerns, adhering to established procedures.
  • Investigate complex cases and collaborate with relevant departments and stakeholders for comprehensive responses.
  • Represent the organisation in legal proceedings, ensuring all paperwork is meticulously completed.
  • Stay abreast of relevant legislation and best practices related to the role.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to