π· Β£18.19 PAYE / Β£20.33 LTD per hour
π Crawley (Office-based with travel in the local area)
π Full-time β 37 hours per week
π Initial 3-month contract
I'm working with a local authority client in the Crawley area who are looking for an experienced Housing Officer to join their team on a temporary basis. This role is primarily focused on income collection and arrears management, helping tenants sustain their tenancies and supporting financial wellbeing.
Key responsibilities:
- Monitoring rent accounts and managing rent arrears
- Liaising with Housing Benefit, DWP, and Jobcentre Plus
- Offering income maximisation and budgeting advice
- Conducting home visits and phone interventions with tenants
- Preparing documentation for court proceedings and attending hearings when necessary
- Assisting with the set-up of new rent accounts and payment plans
- A strong background in income management or arrears recovery
- Experience working with vulnerable tenants to prevent eviction
- Knowledge of housing benefit systems and tenancy law
- Excellent communication and negotiation skills
- Previous experience within a local authority or social housing setting
π© To apply or find out more, contact:
George Westhead
π 01772 208 966
π§ george.westhead@servicecare.org.uk
