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Housing Support Coordinator

Job Description

Support Coordinator
Exeter
1 year contract

Role Overview:
This role involves developing client/family or children and young people-led support using person-centered approaches. You will be responsible for conducting assessments, creating, and reviewing support and safety plans to ensure high-quality support that promotes independent living.

Support Coordinator Key Responsibilities.

Service Delivery:

  • Ensure a high standard of service delivery by championing Home's values, policies, and procedures, including safeguarding clients/families or children and young people.
  • Actively seek to empower clients/families or children and young people to promote independent living.


High-Risk Client Support:

  • Provide direct support to higher risk clients requiring more intensive support in specialist services.
  • Lead engagement with formal panels and processes such as MARAC, Safeguarding, team around the child/family, MAPPA, and any multi-agency health meetings.


Administration and Compliance:

  • Maintain clear and accurate records of work in line with Our clients' policies and procedures.
  • Ensure action is taken to comply with specific contractual requirements of the service in delivering support to clients/families or children and young people.


Community Engagement:

  • Facilitate clients/families or children and young people to access community resources and activities.
  • Sign-post to relevant agencies and provide support around issues such as independent living, tenancy management, welfare benefits, budgeting, life skills, employment, education, training, and resettlement.


Essential Skills and Experience:

  • Significant experience in a support or care environment.
  • Experience in coordinating and developing support workers and volunteers.
  • Understanding of housing management duties, including re-letting rooms, rent collection, and reporting repairs.
  • Basic knowledge of housing benefit, income support, and other welfare benefits.


Ability to work independently without constant supervision.

  • Commitment to implementing Anti-Discriminatory, Diversity, and Equal Opportunities policies.
  • Flexibility to work within other office/service locations in the future.
  • Full driving license and access to a car (where necessary for the role).


The Package
This is a temporary, Support Coordinator role, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Support Coordinator role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Support Coordinator role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Support Coordinator role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.