Tower Hamlets
Young Person Support Service
Permanent Contract
40 Hours
£32,084.50
We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.
THE ROLE
You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.
- Supervise and coach frontline staff to provide consistent and safe service delivery
- Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately
- Ensure risk assessments are conducted, reviewed and implemented effectively
- Oversee new resident referrals, bookings, and inductions
- Promote resident involvement through house meetings and engagement opportunities
- Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment
- Maintain accurate records and ensure data protection and confidentiality compliance
THE CANDIDATE
We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.
- Experience supervising staff in a supported housing or care setting
- Knowledge of safeguarding procedures and child protection frameworks
- Ability to work within a psychologically informed environment (PIE)
- Confident communicator with strong partnership working and interpersonal skills
- Proficient in using IT systems for case management and reporting
THE CONTRACT
- Full time, 40 Hours per week, including weekends on a rota basis
- Permanent Contract
- £32,084.50 per year
- Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
