Oxford
Homeless Service
Permanent Contract
Full Time
£25,000.00 to £27,500.00
An excellent opportunity has become available for a compassionate and motivated Housing Support Officer to join a Housing Association’s Supported Accommodation Service in Oxford, helping vulnerable individuals to maintain their tenancies and live independently.
THE ROLE
As a Housing Support Officer, you will provide tailored, person-centred support to individuals living in supported housing, promoting independence, stability, and tenancy sustainment.
- Assess incoming referrals and engage new clients using a person-centred approach
- Create and review Independent Living Plans and Risk Assessments regularly
- Liaise with health professionals, external agencies, and colleagues to provide coordinated support
- Attend safeguarding meetings and escalate any concerns following correct procedures
- Maintain accurate and timely records and documentation
- Inform clients of their rights, responsibilities, and financial obligations under their tenancy
- Actively engage in reflective practice and continuous professional development
THE CANDIDATE
We are looking for someone with prior experience in a similar role, ideally within supported housing or homelessness services, with a passion for making a difference in people’s lives.
- Experience supporting individuals with complex needs such as substance misuse, trauma, or mental health issues
- Proven ability to engage and motivate vulnerable client groups
- Knowledge and understanding of safeguarding procedures and best practices
- Strong communication and partnership working skills
- Ability to manage a caseload effectively and independently
THE CONTRACT
- 36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)
- Permanent Contract
- £25,000.00 to £27,500.00 per year, plus benefits
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
