Job Title: Housing Support Worker
Locations: Liverpool, Wirral & Warrington
Working Hours: 35 hours per week, Monday to Friday, 9:00 AM - 5:00 PM
Contract Type: 6-Month Temporary Contract
DBS Requirement: Enhanced DBS is essential.
Driving Requirement: Driving is essential.
We are currently seeking a dynamic Housing Support worker to join our team in Liverpool, Wirral & Warrington. This role offers flexible working in the community, allowing you to work from home between property visits. As a Housing Support worker, you will manage a caseload of residents, engaging in lone working while regularly meeting with your team and manager to discuss and reflect on complex cases. The position requires travel for training and team meetings.
Flexible Working: Engage in flexible working within the community and work from home between property visits.
Caseload Management: Manage a caseload of residents, providing comprehensive support.
Lone Working: Independently address the needs of residents, engaging in lone working as required.
Team Collaboration: Regularly meet with the team and manager to discuss and reflect on complex cases.
Travel Requirements: Attend training sessions, team meetings, and other necessary travel-related activities.
Rent Collection: Maximize rent collection by submitting and maintaining successful housing and welfare benefit claims.
Arrears Management: Take proactive action to minimize rent arrears, monitor accounts, record actions, and take appropriate steps when arrears exceed tolerance levels.
Qualifications and Skills:
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Caseload management experience.
- Enhanced DBS clearance is essential.
- A valid driver's license and access to a vehicle are essential.
How to Apply:
If you are passionate about supporting residents, managing caseloads, and contributing to rent collection and arrears management, we encourage you to apply for the Housing Support worker position in Liverpool, Wirral & Warrington.