Barnstaple
3 Months
37.5 Hours per Week
£16.37 LTD / £14.05 PAYE (inc holiday)
Join a respected Housing Association delivering vital tenancy support and housing management service within a supported housing service in Barnstaple.
THE ROLE
We are recruiting for an experienced Housing Worker to oversee the day-to-day housing management and support services within a supported housing scheme.
- Deliver housing management and intensive housing support services to vulnerable customers
- Maximise rental income and reduce void loss through effective tenancy management
- Carry out tenancy inductions, property inspections, and manage repairs and maintenance issues
- Provide advice and support to help residents maintain their accommodation and achieve move-on
- Act as the first point of contact for residents, responding to welfare, health, or safeguarding concerns
- Maintain accurate records using housing management systems
- Promote resident involvement and well-being through social and community activities
THE SERVICE
This role is based in a 9 unit supported living service in Barnstaple offers shared and self-contained accommodation for individuals with support needs. It provides personalised housing-related support to help residents manage tenancies, access benefits, build life skills, and work towards independent living. The service includes regular check-ins, drop-in support, and liaison with external agencies, aiming to promote stability, independence, and community integration.
THE CANDIDATE
The ideal candidate will have previous experience in a housing management or supported housing environment, working with vulnerable or high-needs customer groups.
- Strong understanding of tenancy/licence agreements, voids and arrears management
- Comfortable lone working and liaising with multi-agency partners
- Experience supporting individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)
- Good working knowledge of safeguarding and risk management practices
- Proficient in Microsoft Word, Excel, and housing or case management systems
THE CONTRACT
- 9am – 5pm, Monday to Friday
- 3-Month Temporary Contract with the potential to go permanent
- The pay for the role is £16.37 per hour (LTD). The PAYE equivalent is £14.05 per hour, inclusive of holiday pay.
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
