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HR Resourcing Officer

Job Description

Service Care Solutions are looking for a HR Resourcing Officer to work within the NWROCU on a 12-month contract.

Location: Warrington

Job role/responsibilities:
To provide a comprehensive support service to the NWROCU in relation to all HR and Resourcing matters. This includes general day to day maintenance and management and system administration of the computerised Duty Management System (DMS) and provision of all support services relating to Human Resources.

  • Deliver HR support services in relation to recruitment, preparing and publishing adverts with the 6 North West Forces, administration of shortlisting, interview and job offer processes, maintaining all databases and for interviews facilitating all arrangements.
  • Undertake all administration in relation to NWROCU resourcing matters including recruitment and selection, attendance management, resignations, retirements, flexible working applications, transfers, and promotions.
  • Provide advice and guidance on policy and procedure to officers and staff and liaise with regional Force HR teams in relation to all HR transactions / processes. Provide support services to supervisors to enable effective people management services in the ROCU.
  • Provide support services to supervisors in terms of absence management, wellbeing support i.e OHU referrals to ensure effective service provision to meet HR and organisational priorities.
  • Input all rotas, court warnings, training courses onto the Duty Management System (DMS) for ROCU disciplines and department ensuring compliance with WTD.
  • Process all overtime reports in a timely and accurate manner, ensuring accuracy of overtime codes, payments approved.
  • Provide guidance and assistance to the end users on usage of DMS to increase understanding and knowledge of the system within the divisions.
  • Undertake System Administration tasks regarding the DMS System.

Knowledge/Experience required:

  • Postholder must hold the Chartered Institute of Personnel and Development Level 3 Foundation Certificate or equivalent and an NVQ Level 2 in Customer Services.
  • Must have experience of working within an HR / administrative dealing with confidential information working to deadlines and tight timescales within a busy environment.
  • Experience of working on own initiative, investigating problems, developing solutions, and taking timely action to resolve them.
  • A good understanding of a HR/resourcing working environment.
  • Post holder must have previous experience in a HR related environment with experience and knowledge of HR processes and procedures and supporting legislative frameworks to enable correct advice and information to be given to all customer groups.
  • Knowledge of the electronic tracking systems to ensure all actions are logged and tracked.
  • Demonstrate excellent customer care and commitment to delivering a high-quality HR service maintaining effectiveness and efficiencies at all times.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400.