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Inbound Sales Consultant

Job Description

Service Care Solutions are currently working alongside a fast paced expanding online car sales company who are currently looking for a Sales Consultant to join the INBOUND sales team. This role includes 0 cold calling. All leads are warm.

ROLE: Inbound Sales Consultant

LOCATION: Blackburn or Manchester

PAY RATE: £22,000 1st year OTE £40,000 - £60,000 top earners can earn 80k in first year

The Role

Working on a dedicated sales floor within head office you will be part of a team of inbound sales consultants responding to and converting warm leads into sales. You will receive a minimum of 15 warm leads per day giving you the opportunity to earn serious money in bonuses and commission. My client has a very strong commission structure which is in place to recognise the importance of this sales role within the company. Experienced sales consultants earn £80k+ per year with quite a few on over £100k per year.

Description of Duties

  • Answer and ensure you are utilising all warm leads efficiently
  • Respond to all online enquiries in the expected timeframe set by the management team
  • Work effectively to achieve individual and team sales targets in a fast-paced environment
  • Maintain a work rate and level that meets the company's objectives
  • Approach all enquiries professionally and follow all company procedures
  • Adhere to all responsibilities under the SMC regime which includes abiding by the individual Conduct Rules set out by the FCA
  • Treat your colleagues and the workplace with respect
  • Offer customers the highest level of service and maintain great customer satisfaction and retention whilst actively building on product knowledge


  • Previous experience in a sales role is preferred (specific motor trade sales experience not required)
  • Excellent communication skills with a professional and friendly telephone manner
  • Ability to work to your own initiative with minimal supervision whilst maintaining an active role in a close-knit team
  • Self-motivated, driven, and passionate about your role and providing good customer service
  • Previous track record of target achievement
  • Good organisation and the ability to manage multiple tasks at one time is vital
  • Excellent time-management skills with an eye for accuracy and detail
  • Good commercial awareness of the automotive industry is desired but not essential

You will be:

  • A passionate and self-motivated candidate who is eager to develop within your role
  • Responsible and organised with an eye for accuracy and detail
  • Competent and professional in using your own initiative and proactive about achieving your set targets
  • Understanding and enthusiastic with a positive approach to work
  • Ready to take on a new challenge and progress your career in a successful, fast-growing company

If you are interested in this position please apply with your updated CV for consideration.

*Service Care Solutions also offer a referral bonus of upto £250 per successful placement. Please send any referrals to