Enfield
Temporary
Full Time
Join a dynamic local authority team in Enfield as an Income Assessment Officer, where you'll play a key role in providing high-quality financial assessment and income collection services. THE ROLE
As an Income Assessment Officer, you will support the Assessment Hub by delivering professional and efficient financial assessments and income-related services in line with national and local guidelines.
- Assess and determine income-related benefits and financial entitlements
- Handle complex collection matters and customer enquiries
- Deliver high standards of customer service through written and verbal communication
- Maintain accurate case records and audit trails
- Engage with vulnerable clients and manage sensitive financial data
- Support the implementation of automation and streamlined processes
- Collaborate with internal departments and external agencies for seamless service delivery
The successful candidate will have previous experience in a financial assessment or collection role within a public sector or similar environment.
- Strong working knowledge of income-related assessments and associated legislation
- Adaptability to work across a pooled team environment
- Excellent written and verbal communication skills
- Confident in using IT systems and maintaining accurate data records
- Evidence of continuous professional development in financial services or assessment
Full time, Monday - Friday
Temporary: 3 Month Contract, potential for extension
RATE: The pay for the role is £22.00 per hour LTD company rate. The PAYE equivalent is £18.76 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role, please apply directly, or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
