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Independent Living Officer

Job Description

JOB TITLE: Independent Living Officer
LOCATION: Bedfordshire
WORK PATTERN: Mon - Fri (9am-5pm)
Responsible for the day-to-day housing management of the Council's Supported Housing Schemes including, Supported Houses of Multiple Occupation; together with the support of those customers who reside there, creating communities, sourcing, and negotiating opportunities for employment and volunteering for those customers disenfranchised by their current situation. Supporting looked after children in a safe and secure environment to reach their full potential and integrate into the community; and helping to prevent social isolation.

  • To assist in the day-to-day delivery of housing management functions within CBC Council's Supported Housing Schemes including, Supported Houses of Multiple Occupation ensuring that the safety and wellbeing of the residents, customers and visitors remains paramount and that their needs are met.
  • To provide an out of hour's emergency response to all supported accommodation including building management functions; taking part in the rolling 5-week rota in line with standby procedure which includes being on duty for 24 hours over a seven-day period.
  • To negotiate with stakeholders, partner agencies and the wider community to source opportunities for customers to access and engage in employment, education, or volunteering. Coaching and mentoring customers to achieve their full potential ensuring barriers are overcome and limits are not placed on
  • To be responsible for safeguarding children and vulnerable adults, by liaising with all other relevant statutory agencies and recommending courses of action to resolve barriers to positive outcomes for the customer; and participating in relevant operational partnership groups.


  • Demonstrable experience of working within a Housing Management, Housing Needs or Social Care environment.
  • Demonstrable experience of working with a range of external bodies to achieve successful joint outcomes.
  • Experience of working across teams and organisational boundaries to achieve results.
  • Able to stay calm and focused under pressure and deal with difficult and volatile situations.

Also, will be required to go through an enhanced DBS check.
Mon- Fri (9am-5pm)