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Leasehold Finance Officer

Job Description

Leasehold Finance Officer
Brent, London
Full Time

We are seeking a dedicated and skilled Leasehold Finance Officer to join a team based in Brent on a fill time, temporary basis, with an initial contract period of 3 months. The Leasehold Finance Officer will deliver an effective income collection and recovery service in accordance with legislation policies, and will effectively maintain the service charge and major works database.

  • Previous experience in a similar role within Housing/ Leasehold Service Charge
  • Ability to understand and interpret financial data
  • Knowledge of housing legislation, policies, and procedure
  • Experience issuing Section 20 notices
  • Experience calculating and producing service charge and major works invoice in accordance with the legislation and local procedures and policies
  • Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
  • Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
  • Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines

Role Expectations

  • Support the calculation of charges for estimates and actuals and ensure these are distributed in a timely manner
  • Prepare and compile Leasehold Services monthly performance reports, distributing necessary information to appropriate parties
  • Assist with budget monitoring coordination and day-to-day processing functions with the service
  • Set up, change and maintain Direct Debit schedules
  • Provide consultation services for Leaseholders including calculation of service charges, major works billing, reserve fund, shared ownership rent and ground rent
  • Responsible for key decision making and delivery of section 20/20b consultations, ensuring these are carried out in accordance with the lease
  • Update the housing management system regularly to keep casework updated
  • Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
  • Develop working relationships with colleagues, as well as key partners
  • Liaise with external partners, including local authorities and support agencies, and ensure effective service is delivered

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to