Ashford
Homeless Service
6 Months
36 Hours (Shifts)
£16.00 LTD / £13.73 PAYE (inc hol)
Join a vital frontline service helping to keep Ashford’s communities safe through proactive CCTV surveillance and emergency support.
THE ROLE
Working as part of a 24/7 Monitoring Centre team, you will help deliver a fast-paced and responsive service safeguarding the public, liaising with emergency services, and handling the council’s out-of-hours services.
- Operate the council’s CCTV system in accordance with procedures and legislation
- Liaise with emergency services and respond to police radio as required
- Act as a first point of contact for public safety and out-of-hours enquiries
- Record and manage data accurately, including evidence and incident reporting
- Respond to incidents involving vulnerable individuals with care and empathy
- Monitor radio networks and relay urgent communications
- Contribute to the wider work of the team, including training, administration, and shift coverage
THE CANDIDATE
We’re looking for candidates with previous experience in a control room, CCTV monitoring or emergency services environment, with a calm and methodical approach to safety and public protection.
- Experience working with vulnerable individuals or in safeguarding scenarios
- Strong communication and decision-making skills
- Ability to remain calm under pressure in emergency situations
- Excellent attention to detail and organisational abilities
- Willingness to work flexible shifts and undertake SIA CCTV training if not already licensed
THE CONTRACT
- 12 Hour Shifts, Days: 08:00–18:00, Nights: 18:00–08:00
- 3 Month Contract, Temp to Perm opportunity
- The pay for the role is £16.00 per hour LTD company rate. The PAYE equivalent is £13.73 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
