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Payroll Officer

Job Description

Job Advertisement: HR Admin & Payroll Supervisor

Role Description
We are seeking a dedicated HR Admin & Payroll Supervisor to assist the Team Leader in ensuring the efficient and timely operation of our HR Admin & Payroll function. In this role, you will be responsible for supervising HR Assistants and ensuring the team delivers a responsive and comprehensive service to our valued clients.

Main Responsibilities

  • Documentation Processing: Prioritise and authorise the processing of documentation and record amendments related to terms and conditions for the delivery area. Be accountable for processing information accurately and taking necessary actions.

  • Anomaly Resolution: Identify and investigate any anomalies and promptly resolve queries while adhering to agreed working practices.

  • Timely Processing: Ensure all transactions are processed and follow-up actions are carried out within relevant timescales. Verify procedures are correctly followed and provide oversight for the team's work.

  • Report Generation: Produce and collate regular and ad hoc reports to measure performance and support decision-making.

  • Enquiries Handling: Respond to a wide range of routine enquiries about employees' pay and conditions of service from staff, pensioners, managers, and external agencies.

  • Sick Pay Calculation: Support the Team Leader in advising and assisting managers by calculating sick pay entitlements.

  • Statutory Regulations: Interpret statutory maternity/paternity/adoption regulations for staff, referring complex cases to Team Leaders for advice. Calculate entitlements and provide necessary advice.

  • Redundancy Payments: Calculate redundancy payments, provide pensionable pay figures, and verify superannuation records.

  • Pension Administration: Undertake administrative work related to relevant pension schemes and provide advice to individuals regarding employees who pass away while in service.

  • Emergency Payments: Prepare emergency payments, advances, and system amendments as required. Undertake manual calculations of tax, NI, etc.

  • Project Work: Undertake project work as requested by the Team Leader.


  • Proven experience in HR Admin & Payroll functions.
  • Strong attention to detail and accuracy.
  • Excellent organisational and time management skills.
  • Proficiency in relevant software and systems.
  • Ability to provide sound basic advice on personnel and payroll issues.
  • Effective communication and interpersonal skills.

If you are an experienced HR and Payroll professional with supervisory skills and a commitment to delivering exceptional service, we encourage you to apply for this role and if you would like anymore information please contact Lewis on 01772 208962.