Location: North Devon
Contract: Temporary (3 months, with potential for extension)
Rate: £15.66 per hour (Ltd pay)
Hours: Monday to Friday, 9:00 AM – 5:00 PM
About the Role: We are seeking a highly organised Planning Support Officer to join the Development Management Service in North Devon. This is a key support role where you'll be responsible for registering and validating planning applications, supporting planning officers, and ensuring a smooth customer journey for residents and stakeholders. This is a fantastic opportunity for someone with previous planning support experience looking to contribute to a vital local government function.
Key Responsibilities:
- Register and validate planning applications in line with national and local guidelines
- Manage incoming correspondence and provide front-line customer support
- Assist with the processing of consultations, advertisements, and application notifications
- Support the preparation of planning agendas, reports, and appeals
- Handle Land Charges and site history searches using GIS and planning software
- Provide high-quality administrative support across the Development Management team
- Promote a strong customer service culture, ensuring all advice is accurate and friendly
- Previous experience working in a planning or development management environment
- Familiarity with Mastergov and GIS systems
- Strong understanding of planning application processes and validation requirements
- Excellent IT skills, including MS Office (Excel advantageous)
- Strong written and verbal communication skills
- Ability to manage a varied workload and meet deadlines with minimal supervision
- Minimum of 5 GCSEs (or equivalent) at Grade C or above, including English and Maths
