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Repairs Supervisor

Job Description

A Local Authority based in North London is currently recruiting for a Repairs and Maintenance Supervisor to join their team as soon as possible.

This is a full time, temporary position and the ideal candidate will have 5+ years in repairs and maintenance as a supervisor within Social Housing.

The purpose of the role is to be responsible for the management and development of operational trade staff delivering customer focused works in line with business objectives and ensuring effective performance management of the in-house delivery teams.

The main responsibilities of the role:

  • To undertake inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs to the homes of tenants and residents including collection of information, measurements and tests. Specify, manage and control works and ensure solutions are provided in the form of clear and precise reports.
  • Survey potential complaint work to find resolution. Provide accurate reports for case management, reporting on repairs and ensure solutions are provided.
  • Conduct pre, during and post inspections of properties ensuring quality from trade staff, issuing remedial snag lists where required and manage delivery within agreed timescales and standards.
  • Carry out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary.
  • Provide support and guidance to housing management teams when technically challenging situations occur
  • Daily monitor and update all IT work flow systems to ensure previous trades staff work updates are captured and recorded at the earliest opportunity.
  • Checking trades staff have followed the No Access and Follow on Procedures. Identify works to be moved up in priority when required.


  • NVQ Level 2 or equivalent in a building trade.
  • Excellent technical knowledge and inter-personal skills including the ability to work both independently and collaboratively
  • Extensive experience supervising reactive repairs/void service for social housing.
  • Extensive experience supervising a direct delivery workforce.
  • Experience of working in a high volume maintenance/void environment.
  • Experience of providing clear and precise technical reports for use outside of the department.
  • Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely.
  • An understanding of employment law, policies and systems such as H&S, QA systems.

The client is looking to move quickly with this role and as such are offering between £26 - £28 p/hour Umbrella Ltd (approx. £640 - £685 p/week NET after deductions) dependant on experience and qualifications. So if this position sounds of interest, email a copy of your up to date CV to or call James at Service Care Construction on 01772 208967
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