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Support Worker

Job Description

One of the largest housing associations in the North East is recruiting for a Support Worker to join their bank and provide ad-hoc cover for shifts at their supported housing service for young people in Sunderland.

The Service
This Support Worker is based within a 24/7 supported accommodation for young people aged 16-21 who are generally from a Cared For background and where we would need emergency /planned for cover. This service provides tailored support to people aged 16-25 to enable them to manage a home. The Young Persons' team provide a wide range of vocational, educational and housing-related support services that equip young adults with the skills, experience and confidence to maintain a home and become independent.

The Role
The focus of this Support Worker is to provide the out of hours safety and security for a temporary accommodation unit as identified by the Supported Housing Manager, and this will include the following tasks and responsibilities:

  • Promote the physical safety of the individuals living in the accommodation and yourself whilst on duty.
  • To monitor the door entry system and control access to accommodation in relation to anyone wishing to gain entrance.
  • Promote and facilitate activities, encourage and support young people to become involved & join in
  • Develop and implement excellent standards of housekeeping, including cleanliness, tidiness..
  • Complete all necessary documentation, maintaining records in accordance with service delivery policies, standards and procedures.
  • Deliver a service that is sensitive and responds to the needs of the individual, empowering individuals to avoid breaching their housing agreements.
  • Assist service users to access specialist support in an emergency
  • Assist the Supported Housing Manger in the review and continuous improvement of the service.
  • Provide effective handovers to support workers to ensure a continuous high level of support provided to the young people.
  • Ensure effective communication and good working relationships with partners and external agencies

The Candidate
To be considered for this Support Worker role you will require previous experience working within a supported housing service, ideally working with young people and be able to work s at short notice.
Due to the vulnerable nature of the service users, you will require an enhanced DBS for this role..

The Contract
This is an ongoing Support Worker role, working ad-hoc shifts when required. The shifts are as follows:

  • Nightshift Monday - Sunday 8:00pm - 8:00am
  • Saturday or Sunday dayshifts 8:00am - 8:00pm
  • Saturday or Sunday dayshifts 8:00am - 2:00pm
  • Saturday or Sunday dayshifts 2:00pm - 8:00pm

Referral Bonus
If this Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Support Worker role, please send your CV lee . mc millan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region