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Support Worker

Job Description

A large Devon based housing association is recruiting for a Support Worker to provide a high quality, outcomes-focused support service to a wide range of client groups in Paignton. These include people with mental health issues, alcohol or drug issues, a history of offending, people with learning, physical or sensory impairments and long-term conditions, younger or older people with support needs, teenage parents and people at risk of domestic abuse or homelessness.

The Service
This Support Worker role is based within a supported housing service offering accommodation for 7 residents in self-contained flats. You will be required to work alone for the majority of the time. Residents at have assured short hold tenancies and are expected to move on from the project within 2 years.

The Role
The focus of this support worker role is to provide appropriate support, encouragement and advice according to the residents of the scheme, in line with their individual needs to enable them to settle into and maintain their accommodation and their own wellbeing, and later to move on.
As a Support Worker, you will work within a team providing housing related support to people with mental health support needs, who have been referred by the Devon Partnership Trust (DPT). Your key responsibilities will be to:

  • Support people to recover meaning, purpose, choice and control in their lives
  • Ensure services promote independence and inclusion
  • Provide housing advice and support
  • Ensure residents and applicants are well informed so that they can communicate their needs and views and make informed choices.
  • Ensure residents are consulted about the services provided and are offered opportunities to be involved in their running.
  • Liaise with the Services Manager and work closely with the local authority and other partners ensuring appropriate referrals are made and that the service has a referral process and eligibility criteria in place. Manage the waiting list for accommodation and establish applicants' priority for accommodation according to agreed criteria
  • Ensure that residents receive appropriate support, encouragement and advice according to their individual needs to enable them to settle into or maintain their accommodation.
  • Take a proactive approach to the prevention of anti-social behaviour (ASB) including effective partnership working.

The Candidate
To be considered for this Support Worker role you will require previous experience working within housing management, including knowledge of voids and allocations; rent accounts and arrears management; service charges; resident involvement; knowledge of partnership working. You will need to be able to deal with anti-social behaviour and have knowledge of a wide range of support needs, including homelessness, mental health issues, substance abuse and domestic violence.
Due to the nature of clients you will be supporting in this role, to apply you will require an enhanced DBS on the update service.

The Contract
This is a part time Support Worker role, working 30 hours per week, across 4 days. The role is on a 7 day rota, between the hours of 0800 and 2000. This is a 3 month contract initially with a strong chance of being extended.

How Apply
To apply for this role, please send your CV Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 discuss the role in more detail.