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Support Worker

Job Description

Support Worker
Supported Housing
Pimlico, SW1
3 Months
37.5 Hours
Early / Late Rota
£15 p/h

One of the largest housing associations in the UK is recruiting for a Support Worker to provide an excellent residents support service within one of their supported housing services in South West London.

The Service
This Support Worker Post is based within a cluster of supported services in Pimlico which offers accommodation based support for people with complex mental health and dual diagnosis needs across five locations is the Pimlico area of Westminster in London. The service as a whole is a pathway service. Customers can move within this, or within any of the Westminster services.
Two of the buildings accommodate people with acute mental health needs, and the remaining three buildings are for people who are further along with their recovery and able to live more independently with a reduced amount of support.

The Role
The focus of this Support Worker role is to revolve around providing assistance and support to individuals who may face challenges in maintaining their tenancies or managing their daily lives. Here are the key responsibilities:

  • Client Support: Providing direct support to clients to help them maintain their tenancies and improve their overall well-being. This includes offering emotional support, assistance with daily living activities, and helping clients develop independent living skills.
  • Assessment and Planning: Conducting assessments of clients' needs, strengths, and goals to develop personalized support plans. These plans outline specific interventions and goals tailored to each individual's circumstances.
  • Advocacy: Acting as an advocate for clients by liaising with landlords, social services, healthcare providers, and other agencies to ensure clients' needs are met and their rights are upheld.
  • Crisis Intervention: Responding to crises or emergencies that may arise, such as eviction threats, mental health crises, or substance abuse issues. Providing immediate support and coordinating appropriate interventions to ensure clients' safety and well-being.
  • Linking to Services: Connecting clients with relevant support services, including mental health services, substance abuse treatment programs, employment support, financial assistance, and community resources.
  • Housing Management: Assisting clients with housing-related tasks, such as finding suitable accommodation, understanding tenancy agreements, managing rent payments, and addressing maintenance issues.
  • Documentation and Record-Keeping: Maintaining accurate and up-to-date records of client interactions, support provided, progress towards goals, and any relevant information in compliance with organizational policies and data protection regulations.
  • Collaboration and Teamwork: Working collaboratively with colleagues, including other support workers, case managers, and external agencies, to coordinate holistic support for clients and ensure a coordinated approach to service delivery.
  • Community Engagement: Facilitating opportunities for clients to engage with their communities, access social activities, and build supportive networks to enhance their social inclusion and integration.
  • Training and Development: Participating in ongoing training and professional development activities to enhance knowledge and skills in areas relevant to support work, including mental health, trauma-informed care, and crisis intervention.

The Candidate
To be considered for this Support Worker post you will require previous experience in a similar role within the housing sector or social services is often preferred. Experience working with vulnerable populations, such as individuals experiencing homelessness, mental health challenges, substance abuse issues, or disabilities, is highly valued.
As the role is working with vulnerable individuals, you will also require an Enhanced DBS check.

The Contract
This is a full time Support Worker role, working shifts on a on a seven day rota, working every other weekend.
Shifts are either early (08:00-16:30) or late (14:00-22:30).
This is a temp to perm role, initially for 12 weeks

How to Apply
To apply for this Support Worker role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!