£131 per day PAYE / £170 per day Umbrella (Inside IR35)
37 hours per week
Ongoing contract
We’re currently recruiting for a Technical Support Officer to join a local authority’s Responsive Maintenance team, delivering essential business support functions across the service. This is a varied, fast-paced role ideal for someone with strong administrative experience and the ability to manage day-to-day operational workflows.
Working alongside Surveyors, Repairs Managers, and frontline staff, you'll help keep services running smoothly by owning processes, resolving issues, and ensuring accurate documentation, scheduling, and reporting.
Responsibilities:
- Provide daily administrative and business support across responsive repairs and maintenance teams.
- Manage office tasks such as handling post, scanning, photocopying, and diary/resource scheduling.
- Handle confidential data in accordance with data protection and council policy.
- Support operational delivery of projects and services, including small-scale project participation.
- Resolve internal and external enquiries and escalate when necessary.
- Assist in maintaining work schedules, contractor coordination, and service planning.
- Provide specialist admin support for key operational areas or systems.
- Promote service improvements and support team development.
- Strong experience in administration or business support, ideally within a housing or repairs setting.
- Good working knowledge of MS Office and internal scheduling or repairs systems.
- Ability to interpret policies, follow guidelines, and take initiative on day-to-day tasks.
- Strong organisational skills and attention to detail.
- Confident communicator with internal staff, external contractors, and members of the public.
- Ability to handle confidential and sensitive data appropriately.
To apply or find out more, please contact James at Service Care Solutions - 01772 208967 - james.glover@servicecare.org.uk
