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Technology Rollout Assistant

Job Description

Job Advertisement: ICT Technology Deployment Officer

  • Weekly Hours: 37
  • Department: Information Technology
  • Location Work Base: Leicestershire Headquarters
  • Status: 6-month Agency Contract

Job Role/Purpose
Are you an experienced IT professional with a passion for technology deployment? If so, we have an exciting opportunity for you! We are looking for an ICT Technology Deployment Officer to conduct a force-wide rollout of ICT technology to Operational Officers. Your primary focus will be on deploying the Windows 10 operating system and Office 365 solutions as part of an upgrade program.
Key Responsibilities

  • Conduct force-wide deployment of Windows 10 and Office 365 solutions.
  • Ensure the smooth rollout of ICT technology to operational officers.
  • Collaborate with suppliers, users, and support teams to facilitate deployment.
  • Configure, deploy, and maintain technical equipment, including asset management.
  • Provide user-friendly instructions and documentation.
  • Work both independently and as part of a team, showing initiative and creativity.
  • Utilise technical expertise to convey information to non-technical users effectively.
  • Maintain accurate records and documentation.
  • Comply with health and safety policies and procedures.
  • Report accidents, incidents, and near misses promptly.
  • Foster diversity, equality, and good relations among all groups of people.


Person Specification
Essential Criteria

  • Education: Possess GCSE Mathematics and English grade C or above, or equivalent.
  • Work Experience: Have experience in a support role, including liaising with suppliers and users.
  • Technical Skills: Experience in the configuration, deployment, and maintenance of technical equipment, including asset management.
  • Interpersonal Skills: Ability to work independently and as part of a team, with a creative and proactive approach. Strong communication skills, both written and verbal.
  • Documentation: Ability to create clear and user-friendly instructions, following technical procedures accurately.

Special Skills

  • IT literacy, particularly with word processing, spreadsheet, and database packages.
  • Hold a current driving license.

Desirable Criteria

  • Relevant technical qualifications.
  • Familiarity with the type of equipment used by the Force.
  • Ability to convey technical aspects to non-technical users effectively.


If you have a passion for technology, experience in IT support, and a commitment to ensuring the efficient deployment of ICT solutions, we encourage you to apply for this role, if you would like anymore information or like to apply please contact Lewis on 01772 208962 or email at Lewis.Ashcroft@servicecare.org.uk.