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Adult Social Care Business Support Officer - Grade 5

Job Description

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Adult social Care Business Support Officer with Cheshire west and Chester council.

Cheshire West and Chester council are currently looking for someone who is happy to work 37 hours per week.

Key responsibilities

  • Undertake a range of administrative activities, including minute taking, the production and distribution of documents, correspondence, extremely sensitive data and information; and the organisation and servicing of meetings and events, as part of the service support function, linking in with corporate systems in order to contribute to the efficient and effective delivery of operational services.
  • Receive, prioritize and, where appropriate, respond to routine and more complex enquiries, both verbal and/or in writing, from a wide range of contacts using discretion in forming responses and referring matters to management as necessary so that advice on the area of work dealt with by the section is consistently given in accordance with agreed policies and within defined procedures.
  • Undertake research on identified cross service issues, identify problems by continuous review and make recommendations for improvement within the support function, so as to contribute to the achievement of the sections overall service objectives.
  • Independently resolve care plan queries of regular and complex care plans for clints referring to team/manager/TCS/Finance Accountants/Providers as necessary. Reload correct plans, submitting for approval by manager. This ensures correct payment and correct budget costs.

Having previous experience in a similar role is advantageous, however this is not a requirement.

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Why Service Care Solutions?

  • A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
  • We operate nationwide working with both public and private domains.
  • All Compliance paid for including DBS and Social Work registration.
  • We operate 3 payrolls per week
  • Bring your Job to us bonus of £250
  • Refer a friend Bonus of £250