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Band 3 Admin & Clerical Support

Job Description

Are you looking for a new challenge supporting the NHS?

Service Care Solutions are working with Cambridgeshire and Peterborough NHS Foundation Trust to recruit a Band 3 Administrator to support the admin hub team in the Cambridgeshire area.

The contract duration is for 3 months with the likelihood of extension. This is a full-time placement with 37.5 hours available. Part-time applications will also be considered.

Hours: Monday to Friday 08:00 - 16:00

Location: Cambourne

Pay: £14 p/h LTD

Bonus: £150 Sign-Up Bonus

Job Purpose - Band 2 Telephonist

The role encompasses various tasks, including general administrative duties, effective handling of telephone calls and queries in a professional manner, and processing referrals. The position requires proficiency in typing correspondence, reports, and summaries.

Key Responsibilities

Execute a range of general administrative tasks with precision and attention to detail.

Manage telephone calls and queries professionally, ensuring a positive and helpful interaction with service users and colleagues.

Process referrals efficiently, contributing to the seamless flow of administrative procedures.

Utilise typing skills to generate accurate and well-formulated correspondence, reports, and summaries as required.

Maintain accuracy in inputting and updating service user and team information in relevant systems.

Ensure precise recording of information into patient records, maintaining confidentiality and compliance with data protection regulations.

Manage appointment bookings and cancellations efficiently, contributing to the effective scheduling of services.

Generate clinical letters and correspondence using necessary computer systems, including proficiency in SystmOne and Teams.


  • Meticulous attention to detail
  • Experience with Computers and MS Office Suite
  • Excellent verbal and written communication skills
  • Knowledge of medical terminology


  • Four weekly payroll runs
  • £250 training allowance
  • Excellent pay rates
  • Exceptional referral bonuses
  • Specialists mental health consultants offering single point of contact
  • Frequent notifications for upcoming opportunities via text and email
  • Ltd & PAYE payment options available
  • Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
  • FREE DBS disclosures provided via fast track online services
  • FREE Occupational Health Check and Immunisations

Are you happy with your current agency?

  • £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
  • £150 Welcome Bonus - Paid after completion of 150 hours in your new placement.
  • £250 Referral Bonus - Simply refer your friend. If they get the role, we'll give you £250. That's £1000 if you refer 4 friends - easy money whilst helping out your friends and family!