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Business Support Assistant

Job Description

Business Support Assistant

Duration: Initially 3 months
30 hours a week

About the Role

Somerset Council are seeking a Business Support Assistant to join the South Somerset Business Support Team 1. As a Business Support Assistant, you will be responsible for carrying out a range of administrative tasks to support the social care colleagues of this company. You will be working in a fast-paced and reactive environment, managing a number of varied tasks at any one time. The workload can be busy, and attention to detail is essential to ensure information is correct.

Key Responsibilities

  • Answering calls into the teams; taking messages and signposting callers as appropriate.
  • Booking and altering transport for children and young people to get to school/college and to see their families.
  • Booking of interpreting and translation services.
  • Organising and taking notes for various meetings.
  • Uploading documents onto children's electronic records.
  • Assisting Social Workers with diary management.
  • Attending and contributing to team meetings.
  • Providing basic ICT and systems support to social work colleagues.


  • Experience of working in an administrative role is desirable, although not essential as this company recognises that lots of skills are transferable.
  • Passionate about helping to improve the lives of vulnerable children and young people.
  • Warm, friendly and non-judgemental manner.
  • Calm and kind in difficult situations and conversations.
  • Good organisational skills, willingness to learn, the ability to be a good team player, multitasking and the ability to work using your own initiative are all key to success within this role.
  • Educated to GCSE level including English and Maths or hold an NVQ Level 2 standard or equivalent.

How to Apply

If you are interested in this role and meet the requirements, please submit your CV. Please ensure that your CV clearly demonstrates your experience of working with young people leaving care and asylum-seeking young people.