Hi all, I'm currently recruiting for a Funding request administrator in the Northampton area. Please apply for more details.
Hours- 37.5
Location - Northampton
Rate- £10.20-£11 PAYE
* Act as a point of contact for the department, dealing with and responding effectively to enquiries of a sensitive nature in a pleasant and helpful manner, communicating relevant information to patients and stakeholders sensitively and autonomously. This will involve adapting communication to consider others culture, background and preferred way of communicating.
* Foster and maintain constructive relationships with a broad range of internal and external colleagues and agencies using own initiative when dealing with phone calls and messages so that accurate information is passed on to the appropriate person in an efficient and effective manner.
* To be responsible for entering all new funding requests onto the clinical funding request database in an accurate, consistent and timely manner for data quality purposes. Ensuring information is kept and transferred securely but accessible.
* To be responsible for updating funding request statuses on the funding database and highlighting and potential breaches or problems to the team leader.
* To be responsible for writing to NHS clinicians informing them of Panel outcomes, next steps and process for review. Then updating the funding database accordingly.
* To be responsible for validating and archiving applications on the clinical funding database to ensure data is accurate and of high quality
* Sort and prioritise all incoming and outgoing mail and distribute as appropriate, to ensure that information is kept securely and is accessible
* Collation and preparation of relevant documentation in support of service delivery of Individual Funding Requests and Review Panel papers
* To be responsible for maintaining filing systems and ensuring documents are accurate and kept up to date in line with standard organisational procedure.
* Undertaking all administrative duties such as photocopying, scanning and sorting and prioritising mail and e-mail. Distributing as appropriate.
* Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
* Supporting teams in project management and participating in department events
* Working with all team members in the collection of information for performance reporting on relevant projects relating to the data quality and clinical funding operating process and procedures.
* Responsible for ordering stationery and consumables for the department, ensuring they are kept securely.
* Work within established policies, procedures, protocols and systems to ensure confidentiality of information, quality standards and performance as directed by the Individual Funding Request/Prior Approval Team.
* Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.
* Promote the image of the department, checking that notices and leaflets are up to date and well presented.
Benefits of Service Care Solutions
* 250 training allowance
* Excellent pay rates
* Exceptional referral bonuses
* Specialist's Non-Medical Non Clinical consultants offering single point of contact
* Frequent notifications for upcoming opportunities via text and email
* Nationwide provider of staff to cover over 40 different NHS trust and private organisations
* DBS disclosures provided via fast track online services free of charge.
If this role sounds of interest contact matt.clarke@servicecare.org.uk or 01772208953.
